We’ve been practising writing letters of complaint in lessons recently – I thought this video might be of some use. Enjoy.
Try not to be offended by the blatant gender stereotyping and dodgy acting in this video… it was from 1947! Isn’t it fascinating how things have changed?
- Is any of this relevant today? The equipment might not be, but what about the skills of the secretary?
- Why do we see more administrators these days, rather than secretaries?
The video isn’t great quality and the background music is a little annoying… but the content is really good! Enjoy 🙂
A personal statement is a paragraph at the top of your CV that summarises where you are at the moment, what you want to do and when. It also highlights your skills, successes and achievements so a potential employer can see why you are the person for the job. It is sometimes known as a profile or career summary. A personal statement is a marketing tool and can help to make you stand out from the crowd to a potential employer. It’s all about self-marketing!
We’ve been thinking about customer service in class a fair bit recently. What do you think of this?!